Frequently Asked Questions
Everything you need to know about bringing Klyvera comfort into your home.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard shipping takes 5-10 business days. For oversized furniture, our white-glove delivery team will contact you to schedule a specific arrival window.
Do you offer a warranty on Klyvera home products?
Yes, we stand by our craftsmanship. All Klyvera furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What is your return policy if a piece doesn't fit my space?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled. Please note that a restocking fee may apply to large furniture returns, and original shipping charges are non-refundable.
Are the materials used in your products eco-friendly?
Klyvera is committed to sustainability. We prioritize FSC-certified woods, OEKO-TEX certified textiles, and recycled packaging materials whenever possible to ensure your home is as healthy as it is beautiful.
Can I request fabric swatches before making a purchase?
Absolutely. We understand that color and texture are vital for your home. You can order up to five fabric swatches for free through our 'Swatch Request' page to help you make the perfect choice.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Affirm, allowing you to pay for your home upgrades over time.